Returns and Exchanges

At Kairos Collective, your satisfaction matters. If you’re not fully happy with your purchase, please review our guidelines below:

Eligibility for Returns

• Returns must be initiated within 14 days of receiving your order.

• Items must be unworn, unwashed, and in their original condition with tags attached.

• Proof of purchase (receipt or order confirmation) is required.

Non-Returnable Items

• Final sale items, accessories, and custom/personalized products cannot be returned or exchanged.

Exchanges

• To exchange for a different size or color, contact us at kairoscollectivehq@gmail.com within 14 days.

• Exchanges are based on product availability.

Return Shipping

• Customers are responsible for return shipping costs.

• We recommend a trackable shipping service, as Kairos Collective is not responsible for lost return packages.

Refunds

• At This Time, Kairos Collective, Does Not Offer Any Refunds.

Damaged or Incorrect Items

• If you receive a defective, damaged, or incorrect item, email us immediately at kairoscollectivehq@gmail.com with photos. We will replace your order.